RONCO SERVICES

We Do IT All

Like any trained chef, it’s all in the ingredients. Ronco excels at immersing itself in a client’s business to apply end to end IT services and solutions to it. From on premises infrastructure to cloud services, business work flow processes to data management, we look after the IT components of your business, whilst you run your business.

RONCO SUPPORT


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MANAGED SERVICES

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RONCO METRICS


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SECURITY SERVICES

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For a more indepth information regarding each service


Ronco Support

At Ronco, we offer a true, rapid service response, pro-active maintenance, remote support, stock and 24x7 access to it and a voice at the end of a phone; key drivers of our commitment to our clients.

‘We keep it simple, uncluttered, uncomplicated and personal’.

Our Ronco Helpdesk is available to support you with regards to your IT issues, requests and questions and provides end to end ownership of the support ticket through to resolution. The Helpdesk acts as the nodal point between you and Ronco and proactively keeps you informed of all relevant service events, actions and service changes that are likely to affect you. You engage us to engage you.

 

Managed Services

Whether you IT is in the cloud, on premises, or a hybrid of both, talk to us about our calendar, Quarter-to-Quarter Service Level Agreements (SLA), tailored service offerings or R2M.

Our service offerings are flexible and straightforward. Our philosophy is based on the sage premise that it is you who should control your IT, not us.

All clients are treated with equal importance regardless of size or volume. Our service programs are structured in a manner that allows you to have greater control over the relationship than would otherwise be possible, if bound by stringent and restrictive terms and conditions. We shy away from complicated ‘all you can eat style buffets’, with limitations and wear and tear exclusion policies. A simple, staple and organic meal of tiered IT service, with fractional billing, and a one rate fits all, is the reason why we continue to service the same clients, on these agreements, a decade on.

"We always drive to achieve service excellence; it’s a human to human engagement."


Metrics

Via our affiliate company, Ronco Metrics, we specialize in Microsoft Dynamics GP and CRM/xRM solutions via our in-house team of certified consultants. We have a depth and breadth of Microsoft Azure and Office 365 expertise and are recognized Microsoft Silver Partners.

Ronco Metrics is:

  • a Technology Consulting firm.
  • a Blockchain and Cryptocurrency company.
  • A data company.
 
 

Security Services

Industry focus has dynamically shifted to security. Threat analysis, Data Loss Prevention, (DLP), access and information rights, data ownership and protection are major concerns that require analysis, understanding, management and implementation. Is your data secure in the cloud? Are your mobile devices securely managed? Do you comply with regulatory requirements?

KYC, government authorities and regulatory bodies are forcing all businesses towards a more controlled and regimented world of data and process governance. With our security practice, we offer a cost-efficient series of services and solutions tailored to your type of business using industry recognized brands such as Netwrix. NIST, ISO, PCI, GDPR are just some of the standards that are being mandated as compulsory for businesses.

We listen. We question. We assess. No compromise. We may be a technology company, but we are led by an understanding of business, first and foremost.

Compliance

KYC, government authorities and regulatory bodies are forcing all businesses towards a more controlled and regimented world of data and process governance. With our security practice, we offer a cost-efficient series of services and solutions tailored to your type of business using industry recognized brands such as Netwrix, Meraki and Titus. NIST, ISO, PCI, GDPR are just some of the standards that are being mandated as compulsory for businesses etc…all that text under services.

Titus Data Classification
Titus Data Classification

Protecting unstructured data is one of a client’s biggest organizational challenges. Anyone can send an email, create a document or upload a file. Titus Data Classification provides automated, system-suggested and user-driven classification tools to clearly inform your people and assist with policies’ enforcement on what information should be secured and how to handle it.

Metadata attributes can be defined, read and embedded into email, documents and files at every stage of the content life cycle, from data creation to data in transit or at rest, to meet compliance and legal requirements, classify content sensitivity, and create and manage richer data security policies. Titus’ data classification capabilities automatically add visual markings and handling instructions to email and documents to increase the accuracy and effectiveness of data loss prevention (DLP) solutions.

Titus Illuminate

The classification system is enhanced by the Illuminate product suite where data is analyzed at creation, in motion and at rest, so you can apply appropriate identification attributes.

By applying and detecting metadata set during the classification process, this enables you to prove regulatory compliance such as with General Data Protection Regulation (GDPR) and other regulations. You can deploy data loss prevention (DLP), enterprise rights management (ERM), cloud access security brokers (CASB) and next-generation firewall solutions to read and understand Titus metadata and apply the appropriate data protection policies.

Titus Illuminate detects data at rest. Titus machine learning capabilities identify and protect sensitive data based on the categories you train the system to recognize, such as confidential financial reports, internal design documents or public news releases.

You can find data such as personally identifiable information (PII), payment card industry (PCI) information and personal health information (PHI) in email, attachments and documents.

Dashboards, reports and analytics

The solutions’ suite allow you to gain a deeper insight into file attributes, classification changes and user access. The intuitive, machine learned analytics allows you to identify areas of risk and vulnerability.

We use some of the best vendors in the business



See what Ronco can do for you.